Shipping & Returns
Thank you for visiting and shopping at GingerRoot's Farm Shop. GingerRoot's Farm ships all of our orders via USPS. You will receive an email update with your tracking number once your order has shipped.
Processing and Delivery Times
All orders are processed within 48 Hours. Standard shipping typically takes between [2-8 business days], for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number to track your order via USPS. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Return & Exchange Policy
We gladly accept returns of unused/ unopened products within 14 days of delivery. Products must be returned in new condition with original packaging.
Your return shipping cost is your responsibility. You can expect to receive your refund within 10 business days after your return has been received.
Contact our support team:
We will get back to you as soon as possible.